I feel as if the last few days Murphy has been visiting me - okay you can leave now, I am not being hospitable any longer.
Yesterday three things occurred; all calls to my cell phone were going to voicemail, the hazard lights on my car all of a sudden were on and my land line telephone had no dial tone. REALLY!!!
First thing was to get on the line with Verizon wireless - they needed to reset my network settings on my phone and I did the same on the phone - okay working. Then my next door neighbor, Bill knocked on my door to advise me that my hazard lights were on. How did that happen? I had not been in my car since I parked it on Wednesday evening. How did the hazard lights just go on by themselves? Lastly, on the phone with Optimum to find out why I had not dial tone on my phone, they had to reset the modem.
Okay Murphy, I am done with you. You are wreaking havoc on my productivity and you can now visit someone else.
Okay I have already told you that I am technically challenged - so my latest dilemma was trying to get my iPad and my new iPhone onto my home wifi.
I thought I new what my security code was; but, each time I entered it I still could not "Join". I have a service contract with the Geek Squad so I took my chances and called them. I immediately received a Level 2 agent who helped me as much as she could, before she handed me off to Level 3 she established a remote connection so that the agent could just start typing and working on my issue.
We got the iPhone and iPad to join my router by his doing some configurations and then re-booting the router. I was happy with just that; but, then he stated that my computer could use a clean up and tuning - I let him do it as long as none of my work files were compromised. Thirty minutes later my computer is optimized, de-fragmented and working better than ever.
My issue: so what did the Help Desk technician do to my computer on Tuesday when I was in the office and he had it for over two hours?
All I can recommend is if you are not technically savvy and you don't have anyone who can do this - then invest in a service contract with the Geek Squad.
Yesterday was Wednesday so I was in the New York City office; because there is a training class going on many of the individuals who come in on Wednesday didn't.
I was amazed at how much I got done, how quiet the facility was and how I was actually able to think. I absconded my boss's office and sat and worked from 8:30 to 5PM, I had a couple of conference calls - that is typical; but, I was also able to get a report done for one of our Executives, to review a status report and to read through a proposal.
I generally get that done when I work from home; however, lately I have been getting solicitation calls starting at 8AM that go right through 8:45 at night - not only do they occur on my home land line; but, also on my mobile.
I cherish the days that I can hear my brain think, process the information and provide some good insight to my team, peers, boss, vendor and clients.
Peace and quiet - do not underestimate its necessity.
I am the first person to admit that i am technology challenged even though I wok with it on a daily basis.
So not only has my iPhone died, so was my laptop on its last leg as it took over 20 minutes to load a document onto it. I was so excited to be in the office today because the Help Desk was sending a technician to look at my laptop, update Symantec and potentially re-image it so that it would work faster.
Also, my new iPhone 5s had been ordered and was due to arrive today; but, first I needed to back up everything on it; specifically, photos and some text messages. One of my team members helped me back everything up to the "cloud" - and then told me that when I got home to back it up on my personal computer to my iTunes account.
Back from lunch with my team and my computer is working like a charm. My new iPhone 5s had arrived, I turned it on and 'lo and behold' everything that I had backed up in the cloud was on my new phone. I had never had anything like that happen before. I got home went on my personal computer and was able to back up my iPhone data to my iTunes account.
I am so impressed - this has never happened before where it was so seamless - quick and non-intrusive. A good day technology wise - so I am HAPPY.
Last week I noticed that I was missing all the calls that people were making to my cell phone - I couldn't understand why.
So one day I called my cell from my land line and the call went through - but, then the next day I started missing all my calls again and was being inundated with voicemail messages. On Friday after missing several calls from my Boss I called a team member of mine who gave me the information to call Verizon and see what was wrong.
They assisted me and I finally was able to see the call coming through on my screen; next to see if it would ring - we tried two more times and the Verizon representative determined that my speaker was dead. Good news is that I was due for an upgrade and I am now getting an iPhone 5s which should be here in a couple of days.
I need to transfer some text messages that are on my old phone and luckily I have a team member who will help me do this today.
Now as I can at times be technically challenged, I will spend the next few days trying to figure out how to use this new phone. Oh well.
One thing I am very good at is being organized; both in my personal and professional life.
I am glad that I am that organized and there are some things that I have kept over the years - specifically my cancelled checks and my bank statements. Last night I had to put together a letter and a spreadsheet and it was imperative that I had all this documentation with date, amounts and reason.
It was not a pleasant letter to write, but it had to be done and having the documentation just makes it a transaction and nothing more.
At 2AM this morning we changed our clocks forward so that we could "spring ahead".
Yesterday I went through the house changing the clocks in every room. What is funny is that the majority of them do not have the same time on them - each is different depending upon what room it is in and what I am looking to do.
In my bedroom there is a battery alarm clock, a plug in alarm clock and the clock on the cable box. I know the cable box is set correctly while the battery is 15 minutes fast and the plug in is 8 minutes fast. Yes, I psych myself out.
All of the clocks were changed except the Bose on the shelf between the living and dining rooms. It can only be changed by the remote control - I had problems in October wiith the remote control and it turned out that the battery was dead, I had it changed. Can the battery have really died again in 6 months?
Today I will go out and get another battery and change the time on the Bose. Then all will be right with the world.
